Flight Destinations of the Customers?
Unified records of flight info and related customer info were located at Microsoft Dynamics CRM Database. Differentiation of customers is created via adding brand new details by Innthebox Consultants which is in turn elaborated the way and the quality of business done by CR department.
Unified data records located at Microsoft Dynamics CRM Database associated to loyalty cards came out to be the basis for marketing activities. Activities through loyalty cards after Inntheboxs’ solution are now being reported from Microsoft Dynamics CRM.
Customer Services Management
Customer CR info which was previously recorded in another system transferred to Microsoft Dynamics CRM. Via merging customer identity info, flight info and CR info a 360 customer view was created for BORAJET.
Our innovation focused collaboration continues currently.
- Comany: Borajet Airlines
- WebSite: www.borajet.com.tr
- Sector: Charter Airline
- Total Number Of Project Members: 2
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