1page-CRM
Unified customer relationship platform
Bring sales, customer service and field teams together on a single customer profile. Manage opportunities, interactions and customer processes end to end.
360° CustomerUnified DataOmnichannel
1page-Platform and Microsoft Products
An integrated product ecosystem that brings CDP, CRM, B2C and B2B e-commerce, behavioural marketing, campaigns, loyalty, customer service, analytics and artificial intelligence together on a single data model.
01 · INNTHEBOX PRODUCTS
1page-Platform
Our ProductsA SaaS product family built entirely in-house and running on our own infrastructure — commerce, marketing, analytics and customer relationships in one ecosystem on a shared data layer. Each product is strong on its own; together they form an integrated platform that manages the whole customer lifecycle.
1page-Commerce
Enterprise commerce platform
Run B2C and B2B commerce from one platform. Manage products, orders, stock, payments and marketplace operations on a shared data model.
OrdersInventoryOmnichannel
1page-Marketing
Behavioural marketing platform
Analyse customer behaviour, build segment-based journeys and run personalised campaigns on email, SMS, push and other channels.
JourneyCampaignLoyalty
1page-Query
AI-powered analytics platform
Query your data in natural language, build dashboards and decide faster with AI-assisted insights.
AnalyticsArtificial IntelligenceSelf-serve
02 · MICROSOFT PRODUCTS
Dynamics 365 SalesClose deals faster and raise team productivity with a trusted agent-based CRM sales solution.Empower your sales teams!
Help them exceed customer expectations and reach their targets with guided selling.Explore
Dynamics 365 Customer InsightsBring data and engagement together to strengthen end-to-end, agent-assisted customer experiences across sales, marketing and service.Deliver connected customer journeys across sales, marketing and service!
Understand your customers and create genuinely personalised experiences.Explore
Dynamics 365 Customer ServiceEmpower service agents to resolve issues quickly using AI agents.Empower your service agents and transform customer service!
Leave manual work to agents and focus on delivering outstanding service on every channel.Explore
Dynamics 365 Contact CenterDeliver intelligence, automation and efficiency across channels through an agent-assisted contact centre that works alongside your existing CRMs.Transform your contact centre with agents!
Redesign the service experience and maximise efficiency on every interaction channel.Explore
Dynamics 365 Field ServiceTransform operations, deliver outstanding service and improve customer experiences with an agent-based service solution.Optimise your service operations!
Transform them with AI agents, the Internet of Things (IoT) and mixed reality.Explore
Power PlatformAccelerate innovation. Build and scale intelligent applications, agents and automation on an AI platform that provides enterprise-grade control, security and trust.Turn business intent into impact!
Bring applications, agents, data and automation together to build smarter, more secure solutions.Explore
Power BISurface powerful insights and turn them into impact with a unified analytics platform.Build a data-driven culture with business intelligence for everyone! Bring governed data, trusted measures and interactive insight together in a single enterprise decision layer so all your teams can decide faster and with confidence.Explore
AzureBuild today’s solutions and tomorrow’s breakthroughs with Microsoft Azure, the cloud the world trusts.Build intelligent applications with advanced technology, tools and services that take your business to the next level. Integrate your technology effortlessly to simplify platform management and deliver innovation effectively and securely on a trusted cloud.Explore
Microsoft Solutions
Our Consulting ServicesModernise your digital estate to deliver personalised experiences at scale. Deepen customer relationships and grow your business with agent-based CRM and cloud solutions in Microsoft 365 and Microsoft Dynamics 365.
Dynamics 365 SalesClose deals faster and raise team productivity with a trusted agent-based CRM sales solution.Empower your sales teams!
Help them exceed customer expectations and reach their targets with guided selling.ExploreDynamics 365 Customer InsightsBring data and engagement together to strengthen end-to-end, agent-assisted customer experiences across sales, marketing and service.Deliver connected customer journeys across sales, marketing and service!
Understand your customers and create genuinely personalised experiences.ExploreDynamics 365 Customer ServiceEmpower service agents to resolve issues quickly using AI agents.Empower your service agents and transform customer service!
Leave manual work to agents and focus on delivering outstanding service on every channel.ExploreDynamics 365 Contact CenterDeliver intelligence, automation and efficiency across channels through an agent-assisted contact centre that works alongside your existing CRMs.Transform your contact centre with agents!
Redesign the service experience and maximise efficiency on every interaction channel.ExploreDynamics 365 Field ServiceTransform operations, deliver outstanding service and improve customer experiences with an agent-based service solution.Optimise your service operations!
Transform them with AI agents, the Internet of Things (IoT) and mixed reality.ExplorePower PlatformAccelerate innovation. Build and scale intelligent applications, agents and automation on an AI platform that provides enterprise-grade control, security and trust.Turn business intent into impact!
Bring applications, agents, data and automation together to build smarter, more secure solutions.ExplorePower BISurface powerful insights and turn them into impact with a unified analytics platform.Build a data-driven culture with business intelligence for everyone! Bring governed data, trusted measures and interactive insight together in a single enterprise decision layer so all your teams can decide faster and with confidence.ExploreAzureBuild today’s solutions and tomorrow’s breakthroughs with Microsoft Azure, the cloud the world trusts.Build intelligent applications with advanced technology, tools and services that take your business to the next level. Integrate your technology effortlessly to simplify platform management and deliver innovation effectively and securely on a trusted cloud.Explore