innthebox
BUILT ON AI·UNIFIED BUSINESS ECOSYSTEM

CDP, CRM, E-Commerce and Marketing on One Platform.

Manage every process, from customer data and sales to marketing and customer service, on a shared data model and AI layer.

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23+
Years of Experience
125+
Enterprise Brands
1M+
Active Users
50+
Integrations

The Digital Transformation Partner of Leading Brands in Türkiye and Worldwide

We Love Customers
Gratis
Starbucks
Dominos
Yemeksepeti
Sahibinden
Hepsiburada
Teknosa
Samsung
Zubizu
Multinet
ebebek
Avansas
We Love Customers
TheBodyShop
Schwarzkopf
Naos
Bioderma
Etat Pur
Esthederm
Propia
Expanscience
Mustela
Native
Lierac
Phyto
Orzax
Shiniq
We Love Customers
JuanValdez
Petra Roasting
Vanilla Rococo
Tadım
Perfetti
Banvit
MSA
MSAnınrestoni
MSADükkan
MSABox
We Love Customers
Arçelik
GroupeSEB
Tefal
WMF
Rowenta
Fakir
Simfer
KKS
Ouno
We Love Customers
LcWaikiki
EnglishHome
Cacharel
PierreCardin
Polo
NanuBedtime
Yeni logo
We Love Customers
Doğuş Grubu
Doğuş OTO
Doğuş ENERJİ
Doğuş TURİZM
Doğuş Teknoloji
Doğuş DREAM
Monrol
Eczacıbaşı Bilişim
Eczacıbaşı OSGB
We Love Customers
TotalEnergies
Wat
Brisa
JLL
Teleperformance
Kale Kilit
Kale Çelik Kapı
Kale Alarm
Aras Kargo
Borusan Lojistik
Ceva Lojistik
Global Ports
Yeni logo
We Love Customers
Akkök Holding
Akasya
Akbatı
Sinpaş GYO
Flatofis
Deposite
NEF
We Love Customers
Koleksiyon Mobilya
Boyteks
We Love Customers
Fibabanka
TEB Yatırım
KoçFinans
Paynet
İSO
Yeşilay
İTKİB
Türkonfed
DDM
Yeditepe Üniversitesi
Yeni logo
Logosoft
ESET
Neocom
OSP
We Love Customers
Gratis
Starbucks
Dominos
Yemeksepeti
Sahibinden
Hepsiburada
Teknosa
Samsung
Zubizu
Multinet
ebebek
Avansas
We Love Customers
TheBodyShop
Schwarzkopf
Naos
Bioderma
Etat Pur
Esthederm
Propia
Expanscience
Mustela
Native
Lierac
Phyto
Orzax
Shiniq
We Love Customers
JuanValdez
Petra Roasting
Vanilla Rococo
Tadım
Perfetti
Banvit
MSA
MSAnınrestoni
MSADükkan
MSABox
We Love Customers
Arçelik
GroupeSEB
Tefal
WMF
Rowenta
Fakir
Simfer
KKS
Ouno
We Love Customers
LcWaikiki
EnglishHome
Cacharel
PierreCardin
Polo
NanuBedtime
Yeni logo
We Love Customers
Doğuş Grubu
Doğuş OTO
Doğuş ENERJİ
Doğuş TURİZM
Doğuş Teknoloji
Doğuş DREAM
Monrol
Eczacıbaşı Bilişim
Eczacıbaşı OSGB
We Love Customers
TotalEnergies
Wat
Brisa
JLL
Teleperformance
Kale Kilit
Kale Çelik Kapı
Kale Alarm
Aras Kargo
Borusan Lojistik
Ceva Lojistik
Global Ports
Yeni logo
We Love Customers
Akkök Holding
Akasya
Akbatı
Sinpaş GYO
Flatofis
Deposite
NEF
We Love Customers
Koleksiyon Mobilya
Boyteks
We Love Customers
Fibabanka
TEB Yatırım
KoçFinans
Paynet
İSO
Yeşilay
İTKİB
Türkonfed
DDM
Yeditepe Üniversitesi
Yeni logo
Logosoft
ESET
Neocom
OSP

Say who you're looking for. Find the right customers.

Introduce your company, choose your sources and describe what you're looking for. Scattered web pages become a customer list with a clear source for every entry. From businesses nearby to a specific industry directory. You set the limits of each search and the steps it follows. See every piece of information alongside the page it came from. Assess how well each result fits your profile, and choose the list you'll actually use.

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INNTHEBOX Platform

Run your business, not the chaos

Stop juggling separate systems for CDP, CRM, marketing, e-commerce, loyalty and analytics. INNTHEBOX Platform brings all your processes and your customer data together in one integrated structure.

Separate customer experience tool
Separate A/B testing toolScattered test results
Separate personalisation tool
Separate business intelligence application
Separate CRM softwareIncomplete customer view
Separate customer analytics
Separate reporting dashboard
Separate CDP applicationFragmented customer profile
Separate task management
Separate CRM application
Separate e-commerce infrastructureFragmented order data
Separate campaign engine
Separate customer experience tool
Separate digital marketing toolScattered channel management
Separate survey application
Separate product management
Separate customer service applicationBroken customer history
Separate inventory software
Separate reporting
Separate field sales appInventory errors
Separate push notification system
Separate promotion management
Separate customer journeyDisconnected touchpoints
Separate opportunity management
Separate quote management
Separate chatbot applicationInsufficient customer context
Separate SMS panel
Separate document management system
Separate customer service applicationBroken customer history
Separate SMS panelFragmented communication records
Separate call centre software
Separate e-commerce structureFragmented order data
Separate dealer management
Separate inventory softwareInconsistent stock information
Separate CDP applicationFragmented customer profile
Separate product management
Separate dashboard application
Separate file sharing Version chaos
Separate survey application
Separate payment system
Separate task managementScattered task tracking
Separate NPS application
Separate business intelligence toolDelayed decisions
Separate RFM managementSegments going out of date
Separate ad management
Separate target managementDelayed team insight
Separate gift card softwareInconsistent balance tracking
Separate digital marketing tool
Separate email marketingWrong audience selection
Separate CRM softwareIncomplete 360 view
Separate template management software
Separate customer analytics
Separate store managementperformance does not match sales
Separate campaign calendar
Separate product catalogueInconsistent product content
Separate loyalty programmenot every benefit can be used
Separate SMS panelFragmented communication records
Separate call centre software
Separate e-commerce structureFragmented order data
Separate dealer management
Separate inventory softwareInconsistent stock information
Separate CDP applicationFragmented customer profile
Separate product management
Separate dashboard application
Separate file sharing Version chaos
Separate survey application
Separate payment system
Separate task managementScattered task tracking
Separate NPS application
Separate business intelligence toolDelayed decisions
Separate RFM managementSegments going out of date
Separate ad management
Separate target managementDelayed team insight
Separate gift card softwareInconsistent balance tracking
Separate digital marketing tool
Separate email marketingWrong audience selection
Separate CRM softwareIncomplete 360 view
Separate template management software
Separate customer analytics
Separate store managementperformance does not match sales
Separate campaign calendar
Separate product catalogueInconsistent product content
Separate loyalty programmenot every benefit can be used
Separate customer experience tool
Separate A/B testing toolScattered test results
Separate personalisation tool
Separate business intelligence application
Separate CRM softwareIncomplete customer view
Separate customer analytics
Separate reporting dashboard
Separate CDP applicationFragmented customer profile
Separate task management
Separate CRM application
Separate e-commerce infrastructureFragmented order data
Separate campaign engine
Separate customer experience tool
Separate digital marketing toolScattered channel management
Separate survey application
Separate product management
Separate customer service applicationBroken customer history
Separate inventory software
Separate reporting
Separate field sales appInventory errors
Separate push notification system
Separate promotion management
Separate customer journeyDisconnected touchpoints
Separate opportunity management
Separate quote management
Separate chatbot applicationInsufficient customer context
Separate SMS panel
Separate document management system
Separate customer service applicationBroken customer history
before · 50+ SEPARATE tools
after · one integrated platform

All of iton ONE PLATFORM

UNIFIED DATA · A SINGLE CUSTOMER VIEW · COMPLETE INSIGHT

innthebox

crm · commerce · marketing · Loyalty · Query · Force

Products

The Right Technology. The Right Structure.

An integrated product ecosystem that brings CDP, CRM, B2C and B2B e-commerce, behavioural marketing, campaigns, loyalty, customer service and analytics together on a shared data model and AI layer. Start with the product you need and grow the platform with your business. The technology may change. The goal stays the same: smarter processes, better decisions and a stronger customer experience.

CRM

Customer Management

When customer information sits in different systems, sales opportunities live in Excel and call notes stay in each team's own tracking, customer relationships fall apart. INNTHEBOX CRM brings customer, sales, marketing and service processes together on a single customer record. Teams don't just see the past; they also know what is happening with the customer today and what needs to happen next.

  • 360° customer profile
  • Opportunity and pipeline management
  • Interaction history and notes
  • Segmentation and tagging
  • Tasks and reminders
  • Team and territory views
CRMDiscover

An Enterprise-Scale Platform, Ready for What’s Next.

We built INNTHEBOX Platform on a shared data model and AI layer. From CRM and e-commerce to marketing, loyalty and analytics, every product understands the same data, learns from the others and turns that knowledge into action. - One data foundation. Shared intelligence. Products working together. -

CDP + CRM

crm

MARKETING

MARKETING

CAMPAIGN

CAMPAIGN

B2C & B2B E-COMMERCE

COMMERCE

LOYALTY

LOYALTY

REPORTING

QUERY

FIELD SALES & SERVICE

FORCE

Suite

AI ASSISTANTS

AGENT

Suite

the INNTHEBOX Platform universe

Customers at the centre. Data and AI at the foundation.

All products run on shared customer data and an AI layer. Every interaction enriches the unified customer view; every product learns from the same information and contributes to the rest of the ecosystem.

A Single Customer View

Every touchpoint, transaction and behaviour merges into one profile.

Current Data Everywhere

A change in one product is reflected across the entire ecosystem instantly.

Central Trust and Authorisation

Data security, permissions and auditing are managed from one place.

Interconnected Products

All solutions work together on the same data model and open APIs.

Shared Intelligence, Better Decisions

Every product learns from the same customer data and feeds the others.

Architecture That Grows With You

Start with the product you need and grow the platform with your business.

Success Stories

How brands grow with INNTHEBOX

Sector leaders describe how they manage loyalty, sales, analytics and field processes on a single platform.

Gratis
01

We built Gratis Beauty’s digital transformation on a single platform that gives customers an uninterrupted service experience and store teams end-to-end operational management.

Retail (personal care & cosmetics)

An end-to-end beauty platform from booking to store operations
gratis beauty
Read the Story
Teknosa
02

For Teknosa we built a comprehensive loyalty and campaign management platform that knows the customer, segments them by behaviour, brings the right campaign to the right member and makes the results measurable.

retail (technology)

Loyalty tailored to every customer, unified across every channel
TEKNOSA
Read the Story
sahibinden.com
03

For Sahibinden.com, customer service, complaints, SLAs, campaigns, quotes and orders come together on a single agent screen; every call turns into a personalised service and sales opportunity.

e-commerce (services)

From a call centre to an intelligent customer engagement platform
sahibinden.com
Read the Story
Starbucks
04

Starbucks Türkiye’s stars, campaigns, prepaid card, QR payment and customer service processes come together in one experience.

food & beverage (coffee)

The platform that turns every coffee into loyalty
starbucks türkiye
Read the Story
MSA
05

MSA is no longer just an academy present on digital channels; it is a platform company that runs its whole operation digitally, from sales to teaching, from data to communication.

food & beverage (education & gastronomy)

From ticket sales to an end-to-end digital academy
culinary arts academy
Read the Story
Total
06

Mechanics, service points, field teams, dealers and head office came together in an integrated ecosystem working on the same current data.

energy

One digital ecosystem from the mechanic to the field, from loyalty to sales
TOTALENERGIES
Read the Story
Borusan
07

We built Borusan Lojistik eTA’s digital transformation on bringing truckers, vehicles, field teams, the call centre and transport operations together on a shared data and process infrastructure.

logistics

Managing not the truck, but the entire lifecycle of the transport
borusan lojistik - eta
Read the Story
All customers

Take Your Business into the Future with a Single Platform.

Bring CDP, CRM, e-commerce, marketing, loyalty, campaign management, web and mobile applications, and AI together on one platform. Start your business’s digital transformation journey today.

Request a demoTalk to one of our experts